Web portals are very important for businesses, customers and employees to communicate with each other. A portal can connect these people to the colleagues, applications, and data they need to get work done. We live in an age of information overload. Portals give people give just the features and information they need not the overload they don’t. They enable users to customize their tools and access them anywhere in the world and from any web-enabled price but portals can do more than providing information enable process. They can help your business more smarter and build strong relationships with customers and partners. How? Through the power of participation. With social software, integrated collaboration tools, and electronic forms technology. You can use portals to enable exceptional web experiences, you can take the information gathered and use it to approve business outcomes.
All of these adds up to increase customer loyalty, higher revenue and keg up on a competition, without adding up to high price tag. A customers experience a day is more than buying a product. Your customers want to be heard, they are not afraid to tell you what they like and what they do t. Portals equipped with social networking tools such as blogs, comments, wikis and ratings enable customers to say what they feel and read what others have said about your organization. You can use the same tools to respond to feedback and open communication with your customers. Employees can leverage web content to manage capabilities to quickly post useful information. Online forms can collect information from customers and dashboards can aggregate that information into easy-to-read format. You know exactly what your customers want before they do. In this way customers can come into perfect communication with the company websites.